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Privacy Policy

1. About This Policy

1.1. This is the Privacy Notice for CogniCam Technologies, Corp. ('CogniCam', 'we', 'us' or 'our'), covering our websites including https://mycognicam.com and related services (collectively, the 'Services').

1.2. This Privacy Notice describes how we collect, use, disclose, and otherwise process your personal data when you:

  • 1.2.1. Access or use our Sites, subdomains, Services, platform, or functionality; and/or
  • 1.2.2. Provide us with your personal data through forms, communications, or other interactions.

1.3. We are the data controller of the personal data we collect in connection with your use of the Services. When processing Customer Data on behalf of our customers, the customer is the data controller, and you should refer to their privacy notice.

1.4. By using or providing personal data to us, you consent to our processing in accordance with this Privacy Notice. If you do not agree, please do not provide personal data or use the Services.

2. Amendment to This Privacy Policy

2.1. We may amend this Privacy Notice from time to time. The updated notice will be effective when posted on our Sites, and material changes will be communicated via email or prominent notice.

3. What Personal Data We May Collect

3.1. We collect personal data you provide directly, personal data automatically collected, and personal data from third parties.

  • 3.1.1. Inquiry and Communications Information – contact details, messages, chat content, demo requests, and support inquiries;
  • 3.1.2. Newsletter, Marketing, and Blog Information – email address, interests, and preferences for marketing communications;
  • 3.1.3. Feedback Information – ratings, reviews, and survey responses about our Services;
  • 3.1.4. Business Representative Data – professional details such as job title, company name, and inquiry contents;
  • 3.1.5. Employment Application Information – contact, demographic, educational, and work history when you apply for a job.

4. Personal Data Automatically Collected

4.1. We and our partners may automatically collect data when you visit or interact with our Services, including via cookies and related technologies.

  • 4.1.1. Log Data – IP address, device, browser, URLs, timestamps, errors;
  • 4.1.2. Analytics Data – navigation paths, UTM sources, activity history, interactions;
  • 4.1.3. Location Data – coarse geographic data derived from IP address;
  • 4.1.4. Cookies and Tracking Technologies – cookies, web beacons, pixels, embedded scripts.

5. Personal Data from Third Parties

5.1. We may receive personal data from third parties, including:

  • 5.1.1. CogniCam Entities – other companies owned or controlled by CogniCam;
  • 5.1.2. Your Employer/Company – information shared when you interact via your organization;
  • 5.1.3. Social Media – profile data based on your social network settings;
  • 5.1.4. Service Providers – data from providers performing services on our behalf;
  • 5.1.5. Other Sources – public databases, data providers, partnerships, or transactions.

6. How We Use Your Personal Data

6.1. We use personal data to:

  • 6.1.1. Fulfill requests and contractual obligations;
  • 6.1.2. Manage and improve our Services and organization;
  • 6.1.3. Communicate with you for support, marketing, and legal notices;
  • 6.1.4. Conduct research, analytics, and personalization;
  • 6.1.5. Ensure security, compliance, and prevent fraud;
  • 6.1.6. Comply with legal obligations and enforce rights.

7. Disclosure of Personal Data

7.1. We may share personal data with third parties for business purposes, including:

  • 7.1.1. Related CogniCam Entities;
  • 7.1.2. Your Employer/Company;
  • 7.1.3. Marketing and Customer Service Providers;
  • 7.1.4. Other Service Providers (hosting, IT, analytics);
  • 7.1.5. Business Transactions (mergers, acquisitions, asset sales);
  • 7.1.6. Legal Obligations (law enforcement, legal claims);
  • 7.1.7. With your consent or direction.

8. Third-Party Advertising and Analytics

8.1. We and our partners may use cookies and identifiers to provide interest-based advertising and analytics, including via social media platforms and services like Google Analytics. You can opt out through your browser, device settings, or opt-out tools provided by the Digital Advertising Alliance or Network Advertising Initiative.

9. Control Over Your Information

9.1. You may:

  • 9.1.1. Unsubscribe from promotional emails via the unsubscribe link;
  • 9.1.2. Modify or delete your data by contacting privacy@mycognicam.com;
  • 9.1.3. Manage cookies through your browser settings;
  • 9.1.4. Opt out of interest-based advertising via industry opt-out tools or device settings.

10. Children’s Personal Data

10.1. Our Services are not directed to children under 16. We do not knowingly collect data from children. If you believe a child under 16 has provided data, contact us to request deletion.

11. Third-Party Links

11.1. Our Services may link to third-party sites. This Privacy Notice does not apply to those sites. Please review their policies before providing personal data.

12. Updates to this Privacy Notice

12.1. We may update this notice from time to time. Changes are effective when posted, and material changes will be communicated as described in Section 2.

13. Contact Us

If you have questions or requests regarding this Privacy Notice, please contact us at:

privacy@mycognicam.com

We may require additional information, including identity verification, to respond.